FAEDA customer app

Trust is proof, not decoration.

Shows seller verification, rider proof score, freshness proof, price change reason, complaint policy, abuse controls, and support escalation without exposing internal scoring.

Aasaan alfaaz: customer pehle request karta hai, seller proof deta hai, phir payment/delivery safe partner flow se hoti hai.

Today

need

Near

seller

Safe

proof

Before anything is final

Request first, proof first, customer approval first.

Can I trust this shop, vendor, rider, provider, or product source? This screen can prepare the request and show safe next steps. It cannot secretly take payment, hold stock, send a rider, release money, or punish anyone without proof.

Customer shortcuts

Swipe

Try it now

Tell FAEDA what your family needs.

Save a request first. FAEDA can route it to a shop, vendor, helper, home chef, pharmacy, service provider, or group buying lane. This does not create payment, delivery, or stock hold by itself.

Best next route

Rider/helper

Customer needs someone to buy from nearby with a budget cap.

Next step

Errand request

Safety

No spending above budget without customer approval.

Ready check

100% request ready

5/5
Need textready
Budget capready
Quantityready
Proof ruleready
Route selectedready

People involved

Who may help with this request?

CustomerFAEDA TeamSeller/providerRiderSupport

What customer can do

See verification level, response quality, proof history, complaint path, and safety notes.

Report fake listing, unsafe behavior, price issue, stale goods, or delivery problem.

Understand what FAEDA has checked and what is still unverified.

What seller must do

Earn visibility through evidence, response quality, issue handling, and verified profile data.

Dispute unfair complaint through support evidence path.

Proof records

Keep these proof records separate.

VerificationBadge
TrustSignal
ComplaintRatioBand
ProofHistory
SafetyReport
EscalationTicket

Safe actions on this screen

Check trust

Report issue

View proof

Escalate

Mask privacy

Safety checks before public use

No hidden internal trust formula exposed

Complaint is evidence-based

Privacy masking is applied

What FAEDA will not fake

FAEDA will not show fake wallet balance

No money moves until licensed partner proof exists

Seller stock is not held until seller confirms

Rider is not assigned until dispatch is approved

Refund or replacement needs review first

Private seller cost is never shown to customer

Other families' data stays private

No trust penalty without proof review

Next safe steps

Continue only when the next proof is ready.