FAEDA customer app
Rider appears only after the right dispatch gate.
Customer sees masked rider contact, pickup status, ETA, package proof, COD due if allowed, handover OTP/photo, and failed-delivery reason.
Aasaan alfaaz: customer pehle request karta hai, seller proof deta hai, phir payment/delivery safe partner flow se hoti hai.
Today
need
Near
seller
Safe
proof
Before anything is final
Request first, proof first, customer approval first.
Track rider picking milk and eggs from Fatima General Store. This screen can prepare the request and show safe next steps. It cannot secretly take payment, hold stock, send a rider, release money, or punish anyone without proof.
Customer shortcuts
SwipeTry it now
Tell FAEDA what your family needs.
Save a request first. FAEDA can route it to a shop, vendor, helper, home chef, pharmacy, service provider, or group buying lane. This does not create payment, delivery, or stock hold by itself.
Best next route
Rider/helper
Customer needs someone to buy from nearby with a budget cap.
Next step
Errand request
Safety
No spending above budget without customer approval.
Ready check
100% request ready
People involved
Who may help with this request?
What customer can do
Track assigned rider, ETA, pickup proof, and handover proof.
Reschedule, report rider issue, or confirm received from a controlled screen.
Understand COD/partner payment status without fake wallet language.
What seller must do
Upload pickup proof, package photo, arrival attempt, OTP/photo handover, and exception reason.
Cannot self-create order, settlement, or customer confirmation.
Proof records
Keep these proof records separate.
Safe actions on this screen
Track
Call masked
Reschedule
Confirm received
Report issue
Safety checks before public use
Rider is not visible before dispatch authority
Masked contact works
Failed delivery requires reason
What FAEDA will not fake
FAEDA will not show fake wallet balance
No money moves until licensed partner proof exists
Seller stock is not held until seller confirms
Rider is not assigned until dispatch is approved
Refund or replacement needs review first
Private seller cost is never shown to customer
Other families' data stays private
No trust penalty without proof review
Next safe steps