Source approval
The lane must start from an approved remedy, never from a raw complaint.
Replacement fulfillment draft
This gate turns an approved replacement remedy into a stock precheck, package proof, and delivery/pickup draft. It is not inventory movement or rider dispatch.
Draft boundary
Shop/support can prepare replacement details, but stock movement, package handover, rider assignment, customer confirmation, and settlement correction remain later gates.
Packets
2
Replace candidates
Ready
0
draft-ready
Gaps
4
open proof gaps
Value
PKR 630
candidate value
Loading
Loading replacement fulfillment draft evidence.
Step 1
This lane starts only after the split gate. Raw complaint data is not enough.
Step 2
Readiness
Needs proofApproved remedy exists
Customer item selected
Support checker decision present
Shop replacement stock not confirmed
Replacement dispatch not created
Step 3
Step 4
Creates
Blocked
Source approval
The lane must start from an approved remedy, never from a raw complaint.
Draft packet
Replacement or refund details are prepared with owner, method, evidence, and blocked actions.
Human review
The responsible role checks gaps before the next gate receives the packet.
Separate execution
Real stock, dispatch, refund, callback, ledger, or trust update remains outside this page.
Source evidence
Settlement review
03-Jul-2026, 6:52 pm
Runtime locks
Next connected gates