CCQ-016 handover proof completion

Record receipt proof and open the issue window.

Handover proof confirms goods or service receipt with OTP/photo/QR, timestamp, actor, location hint, and customer confirmation. It links to the source order and opens the issue path without completing delivery or mutating finance.

Hard boundary

Proof is not settlement, payout, or inventory movement.

This gate records customer-safe receipt evidence only. Delivery completion, inventory movement, invoice, ledger, partner payment callback, shop settlement, rider payout, and final trust penalty stay behind later gates.

Plans

Needs

Proof

Blocked

Handover gate state

Loading dispatch plans for handover proof.

Proof mode

Choose how customer received it.

Every mode creates OTP/photo/QR evidence, timestamp, actor, location hint, customer confirmation, and issue window start.

No handover proof records here.

Create dispatch planning evidence first, then return to record handover proof.

Open dispatch planning

Next connected gates

After proof, customer issue support can start.

CCQ-017 will use the proof packet to connect missing item, wrong item, damage/stale, late delivery, overcharge, rider behavior, shop behavior, fake listing, and payment issue paths.

Dispatch plan Issue path Completion later Customer spine