SKQ-019

Evidence reply

Proof refs, no closure

Aasaan alfaaz

Seller packing proof, bill proof, stock proof, handover proof, aur response note attach/reference karta hai. Is screen se issue close, refund, replacement, penalty, ya paisa move nahi hota.

Reply

Draft

Proof

3/5

Drafts

0

Source issue packet

Evidence Reply is a seller proof packet. It does not close the issue or execute a remedy.

Milk 2L
atta 5kg
eggs 12

Reply state

Draft

Seller is preparing proof references and a safe response note.

Proof packet

Attach/reference safely

Proof references

No raw upload yet

Customer-safe response

Response must explain proof without blame, private data, or final refund/replacement promise.

Seller-safe evidence preview

Draft

Items

Milk 2L / atta 5kg / eggs 12

Issue type

missing_item

Reply state

Draft

Packing

PACK-REF: 3 packages checked at counter; optional photo reference pending.

Bill

BILL-REF: Receipt line for milk, atta, eggs; no final overcharge decision here.

Stock

STOCK-REF: Temporary hold and availability confirmation reviewed.

Handover

HANDOVER-REF: OTP/photo/QR/timestamp reference checked; exact address hidden.

Response

We checked the order proof and are sharing references for review. Final decision will come from support/remedy gates.

Hard locks

Evidence is not decision

Seller Evidence Reply stores proof references and response text only; it is not real file upload/storage approval.
Seller cannot close issue, approve refund, execute replacement, reverse payout, release settlement, post ledger, create wallet credit, or change trust from this screen.
Proof ready does not mean seller wins the dispute; support/customer/remedy gates still decide later.
Seller cannot expose customer phone, exact address, family names, private wallet data, bank details, internal notes, or unrelated orders in the response.
Payment evidence stays partner/reconciliation/maker-checker gated; seller cannot edit callback, paid status, COD deposit, invoice, statement, or ledger truth.
No inventory movement, stock correction, report export, tax filing, delivery completion, support ticket closure, rider penalty, or customer compensation happens here.

Next issue gates

Seller issue deskRefund / replacement responseCustomer support loopCustomer approval gate laterPayment evidence center