FAEDA Team
Issue desk
Review customer complaints from the same customer, seller, rider, and handover chain. No automatic money movement.
Open
0
Active
3
Rider jobs
1
Queue
Open customer issues
No open issues right now. When a customer reports a problem after receive, it appears here.
Case
Tomato
FR-DEMO-ASK - Ali Sabzi Wala - Lane 4
Customer wants
FAEDA help
Opened
Waiting
Rider proof
Not captured
Settlement
Blocked
Customer issue details are waiting.
Evidence
Chain facts
Issue: Customer issue
Customer wants: FAEDA Team help
Seller reply: No seller reply
Handover: No handover proof / none
Settlement: Not started
Review draft
Choose next safe action
Review only. Final refund, replacement, wallet, settlement, and inventory stay separate.
This desk cannot release refund, payout, wallet credit, inventory movement, or settlement. It only saves a review draft.
FAEDA Team desk is review-only. No refund, wallet, settlement, or inventory action happens here.