SKQ-004

Request detail

Exact safe packet, private data hidden

Seller ko kya dikhna chahiye?

Sirf kaam ki baat: item, area, time, budget, route aur proof. Family ki private details, phone, exact ghar, wallet aur admin notes hidden rehte hain.

Lane

Shop

Budget

PKR 1,610

Drafts

0

Current state

Safe request packet loaded. Review proof and privacy wall before replying.

Family request

Fresh milk, atta, eggs

Source: Customer Commerce Home

Needs reply
Area

Mohallah Noor

Time

Today before 7 PM

Route

Delivery preferred

Budget cap

PKR 1,610

Requested lines

Fresh milk 1 litreAtta 5 kgEggs 12 pack

Item need

What customer wants to buy or reserve

Area

Mohallah or service area only

Time need

When reply or delivery is needed

Budget cap

Customer range, not final sale

Route preference

Pickup, rider, pre-order, visit, or group plan

Proof required

Freshness, expiry, weight, slot, or price proof

Proof checklist

Before seller replies

Required now: Price and freshness confirmation. Privacy mask: Phone hidden, family details hidden.

Confirm availability without claiming final stock hold.
Give price or estimate only in the approved reply builder.
Attach expiry, freshness, weight, or slot proof where needed.
Mention shortage or substitute clearly instead of hiding it.
Do not ask for private phone/address outside FAEDA gates.
Send FAEDA Team help if the request is unclear, sensitive, or risky.

Redaction wall

Hidden from seller

Exact house address before dispatch approval
Customer phone number and private family names
Wallet, bank, card, or partner payment details
Admin notes, internal fraud scores, and private risk labels
Medical prescription details beyond minimum availability wording
Group-buy individual family baskets before approval

Draft actions only

Choose next safe step

Voice reply draftSave offline draft

Last inbox action

No inbox action yet

Runtime locks

Detail view cannot accept an order.
Detail view cannot capture payment or create wallet balance.
Detail view cannot assign rider, helper, or street pickup.
Detail view cannot move inventory or reserve stock.
Detail view cannot penalize customer or seller.
Detail view can only prepare draft evidence for the next gate.

Next proof gates

Back to inboxVoice reply modeOffline modeStaff modePrivacy boundary QAAdmin escalation hookReply builderQuote / price replyCustomer decision waitSeller availability confirmationStock reservation liteOrder preparation boardPacking checklistPickup / delivery choiceRider handoffCustomer handover proofCOD handlingPartner payment statusSeller settlementSeller issue deskReply standardCustomer decision hubAvailability confirmation