SKQ-027

Voice reply mode

Speak, review, save draft only

Aasaan alfaaz

Shopkeeper bol kar reply draft bana sakta hai. Lekin customer ko final jawab, quote, order, stock hold, payment, ya delivery tab tak nahi jati jab tak confirmation gate approve na kare.

Drafts

0

Intents

0

Ready

12%

Voice safety state

Voice mode is draft-only. Seller must review and save before any customer-facing reply gate.

Family request

Fresh milk, atta, eggs

Mohallah Noor - Today before 7 PM

PKR 1,610
Fresh milk 1 litreAtta 5 kgEggs 12 pack

Proof: Price, quantity, freshness confirmation. Privacy: Phone hidden, exact home hidden.

Voice input

Language and mic

Speech API: not available here; type or demo mode still works. Nothing is sent to the customer from this screen.

Transcript review

Customer-safe preview

No customer-facing reply exists yet. Record, type, or use demo voice to prepare a draft.

Detected meaning

No clear intent yet

Signal score 0

Safety filter

No blocked wording found

Transcript is reviewed by seller before saving.
Price is estimate/draft only, not payment demand.
Stock words are availability hints only, not permanent reservation.
Customer confirmation remains required before packing/dispatch.
Private phone, address, wallet, and ID details are blocked from final draft.
Pharmacy voice replies cannot give medical advice or unsafe substitute advice.

Save draft

Confirmation still required

Saving voice draft creates evidence only. Reply Builder and Quote gates still decide structured customer-facing action.

Continue to Reply Builder

Safe next steps

Request detailOffline modeReply builderQuote / price replyCustomer decision waitAvailability confirmation

Boundary locks

Voice cannot finalize

Voice Reply Mode creates a seller draft only.
Voice transcript cannot send customer message by itself.
No quote acceptance, order confirmation, stock reservation, inventory movement, dispatch, payment, wallet, ledger, payout, trust score, or settlement happens here.
Sensitive words are filtered or held for the proper confirmation/payment/evidence gate.
Seller must save the reviewed voice draft, then continue to Reply Builder or Quote Price Reply for structured confirmation.
If browser speech recognition is unavailable, seller can type or use demo voice; the same safety gates apply.